Feedback from previous guests about their experience.
78%
loved the resort and would return for another relaxing stay
Refreshing hot spa
Spacious room
Poor Wi-Fi signal
Small TV size
7.8/10
Very good
Rooms
8.8
Location
7.2
Service
8.6
Dining
6.6
Guest reviews
7.8/10
based on 5 reviews
8.4
8.4/10 based on 238 reviews
Jackson
United Kingdom,
March
2025
8.4/10
I had a wonderful stay at this resort, surrounded by nature and fresh air, which made it an excellent place to unwind. The hot spa experience was truly rejuvenating, though I found some minor aspects, like the Wi-Fi connection, could be improved. The dining options were satisfying, particularly for the set meals included with our stay. Overall, it offers great value for a relaxing getaway.
Rooms
9.0
The room was spacious and very comfortably furnished, with a huge hot spring bath next to the window and a well-laid-out bathing area.
Service
9.0
The staff were consistently polite and accommodating throughout my stay.
Location
8.0
While a bit of a drive from Kaoshiung, the hotel's hillside location near Tianliao Moon World provides a stunning backdrop, and the shuttle service makes getting there easy.
Dining
7.0
The meals were made to order and enjoyable, though I wouldn’t call them entirely authentic.
Facilities
9.0
The facilities were impressive, with a fantastic public hot spring area and a well-equipped gym.
Refreshing hot spa
Poor Wi-Fi signal
Joshua
United Kingdom,
February
2025
7.8/10
I had a lovely stay at this spa retreat. The resort is clean, comfortable, and perfect for relaxation with great spa facilities. While the dining experience could improve, especially at the Western restaurant, the overall value for money felt reasonable given the amenities and services provided. The location is a bit remote but the shuttle service makes it manageable.
Rooms
9.0
The room was spacious and comfortably furnished, complete with a large private hot spring tub that made for a very relaxing experience.
Service
9.0
The staff were exceptionally polite and attentive, making sure we felt welcomed and taken care of during our stay.
Location
7.0
The resort is a bit far from Kaohsiung, but the free shuttle service does make it easier to access public transportation and nearby attractions.
Dining
6.0
While breakfast was made to order and decent, I found the food in the Western restaurant to be somewhat bland. The Chinese restaurant offered better quality food, but the atmosphere was not very romantic.
Facilities
8.0
The spa facilities were excellent, with clean and modern amenities, although the outdoor pool was a letdown when it closed unexpectedly due to rain.
Elliot
United Kingdom,
February
2025
7.4/10
My stay at the resort was incredibly restful and fulfilling. The resort was impeccably clean and the spacious rooms with large hot spring tubs were a highlight. However, the food quality could use some improvement, particularly in the Western restaurant. While I enjoyed some really great treatments at the spa, the remote location might be a downside for some travelers looking for more nearby options.
Rooms
8.0
The room was large and very comfortably furnished, featuring a massive hot spring tub next to a window, although it could benefit from brighter lighting.
Service
7.0
The staff were incredibly attentive and genuinely nice, although some appeared a bit inexperienced.
Location
7.0
The resort is situated in a remote area closer to Tainan than Kaohsiung, but a free shuttle service from Zuoying High Speed Rail made it easily accessible.
Dining
6.0
While breakfast and dinner were included, the flavors in the Western restaurant were quite bland and overcooked compared to the Chinese restaurant, which had better food quality.
Facilities
9.0
The resort offered fantastic facilities, including a wonderful on-site spa that provided excellent treatments, making it a destination for relaxation.
Richard
United Kingdom,
December
2024
8.0/10
My stay at the Spring Hill Resort was absolutely delightful. The rooms were clean and spacious, with a large hot spring tub that added to the experience. The staff was quite attentive, always ready to assist, which made me feel welcomed. While the resort is located a bit outside the city, the free shuttle service makes it accessible. The dining options were great, but I found the price a bit on the higher side. Overall, it's a wonderful retreat for relaxation, but there are some areas for improvement.
Rooms
9.0
The rooms were wonderfully big and spacious, featuring a large hot spring tub conveniently placed next to the window.
Service
9.0
The staff were incredibly attentive and polite, making the overall stay enjoyable.
Location
7.0
Although the resort is a bit far from Kaohsiung, the free shuttle service from Zuoying High Speed Rail makes the trip affordable.
Dining
8.0
Dinner at the Japanese restaurant was excellent, with fresh fish and well-crafted dishes. Breakfast was satisfying but could use a wider selection.
Facilities
7.0
The resort offers various activities daily, but the outdoor pool closes during rain, which was unfortunate during my visit.
Avery
United Kingdom,
December
2024
7.8/10
This resort offers a peaceful and relaxing getaway with large, spacious rooms featuring private hot spring baths. The staff were incredibly polite and accommodating. However, the dining options didn’t consistently meet the mark, especially in terms of flavor. The location is somewhat isolated, so plan accordingly if you're looking to explore the surrounding area.
Rooms
9.0
The rooms were large and very comfortably furnished, complete with a generously-sized hot spring tub next to the window. This spacious setup made for a very enjoyable stay.
Service
9.0
The service was top-notch, with attentive and polite staff who ensured a pleasant experience throughout my stay.
Location
7.0
The resort is a bit remote, making it necessary to rely on the hotel’s shuttle service for trips to nearby attractions. This isolation can offer tranquility, but it also means limited dining options outside the resort.
Dining
6.0
While the breakfast and dinner were included, the quality was hit or miss. The food, especially in the Western restaurant, lacked seasoning and could have been better cooked. The Chinese restaurant had better food quality, but the environment was not ideal for a romantic meal.
Facilities
8.0
The spa facilities were excellent, with a range of treatments available. I particularly enjoyed the on-site hot spring baths, which were a highlight during my stay.
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